FAQ

 

What is the return policy?

The digital movie code we sent is valid and has never been previously used. Because digital codes cannot be returned once delivered, I’m unable to accept a return for this item.

Where is my movie code?

Your movie code was sent in a separate email shortly after your order was received. Please check your spam or junk folder in case it was filtered there. If you still can’t find it, just let me know and I’ll resend it right away.

My movie code is invalid when I try to redeem it. What should I do?

Sometimes the letter “O” can be mistaken for the number “0.” Please try entering the number zero instead of the letter O and see if that works. If the issue continues, I can provide a replacement code.

When will I receive my movie code?

Your movie code is sent in a separate email shortly after your order is received. If you don’t see it, please check your spam or junk folder, or contact me and I’ll resend it.